ADA Policy and Grievance Procedure

Township of Hillsborough Grievance Procedure Under the Americans with Disabilities Act

The Township of Hillsborough has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by the U.S. Department of Justice regulations implementing Title II of the Americans with Disabilities Act ("ADA"). Title II states, in part, that "no otherwise qualified disabled individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination" in programs or activities sponsored by a public entity.

Complaints should be addressed to:

Anthony Ferrera, Township Administrator 

Township of Hillsborough

379 South Branch Road 

Hillsborough, New Jersey 08844 (908) 369-4313

who has been designated to coordinate the Township's ADA compliance efforts.  

The Township ofHillsborough's ADA grievance procedure shall be as follows:

1. A Complaint should be filed in writing and contain the name and address of the person filing it and briefly describe the alleged violation of the regulations. Alternative means of filing Complaints, such as personal interviews or a tape recording of the Complaint, will be made available for persons with disabilities upon request.
2. A Complaint should be filed within twenty (20) calendar days, but in no event later than sixty (60) calendar days, after the Complainant becomes aware of the alleged violation.
3. An investigation, as may be appropriate, shall follow the filing of a Complaint within twenty (20) calendar days after receipt of same. The ADA Coordinator, or designee, shall conduct the investigation and meet with the Complainant to discuss the Complaint and the possible resolutions. These rules contemplate informal but thorough investigations, affording all interested persons and their representative(s), if any, an opportunity to submit evidence relevant to a Complaint.
4. Within fifteen (15) calendar days of the meeting, the ADA Coordinator or designee shall respond, with a written determination, as to the validity of the Complaint and a description of option(s) for substantive resolution of the Complaint, if any, with a copy of same being forwarded to the Complainant, in a format accessible to the Complainant.
5. The Complainant may request a reconsideration of the case in instances where he or she is dissatisfied with the resolution. The request for reconsideration shall be made within fifteen (15) calendar days of the date of issuance of the written determination to the Township of Hillsborough ADA Committee, c/o Clerk of the Township of Hillsborough, 379 South Branch Road, Hillsborough, New Jersey 08844. The ADA Committee shall consist of two (2) members of the Hillsborough Township Committee, appointed annually by the Township Committee.
6. Within twenty (20) calendar days of receipt of the request for reconsideration of the matter, the ADA Committee shall meet with the Complainant to discuss the Complaint and possible resolutions. Within twenty (20) calendar days after the occurrence of the meeting, the ADA Committee shall respond in writing and, where appropriate, in a format accessible to the Complainant, with a final resolution of the Complaint.
7. The ADA Coordinator shall retain the files and records of the Township of Hillsborough relating to complaints, requests for reconsideration, and any responses thereto filed for at least three (3) years after the date of the initial Complaint.
8. The right of a person to a prompt and equitable resolution of the Complaint filed hereunder shall not be impaired by the person's pursuit of other remedies, such as the filing of an ADA Complaint with the responsible Federal department or agency. Use of this grievance procedure is not a prerequisite to the pursuit of other remedies.
9. These rules shall be construed to protect the substantive rights of interested persons to meet appropriate due process standards and to assure that the Township of Hillsborough complies with the ADA and its implementing regulations